Gus Bilirakis actually said...

"It is time for VA to uphold its responsibility, to our veterans and to the American people, to break this cycle of un-productivity and deliver the benefits that the agency was created to provide."

"However, despite the development of this transformation process, the backlog continues to grow, and the rate of accuracy and processing time has, at best, remained stagnant."

"I know that I, and my fellow Committee Members, have many questions as to when this system will be ready for national rollout."

"This access to promised benefits has been made ever more difficult in recent years, as VA continues to struggle with unconscionable backlogs and unacceptable delays in getting our Nation's veterans th..."