03/15/2011
https://congress.gov...
"I still need an answer about what is being done to follow up to make sure that security officers at the facility are not treating the people who are presenting at the office with an appointment rudely..."
"Well, that certainly cries out for doing something differently, and addressing this situation in a very significant way."
"I would want to get to the bottom of it, not case by case, but where the breakdown is..."
"This young man, who was finally returned to his mother last Sunday, had been in the United States since he was 9 months old."