05/19/2009
https://www.congress.gov...
"We have--we require from states corrective action plans if there is a shortfall that is identified."
"Well, maybe we should have had that person here answering the questions. Why didn't they blow the whistle? Or why didn't they know? Is that the role of an ombudsman?"
"That's exactly the message that I've gotten here. I mean, I can't say it any better than you just said it."
"Well, on the basis of what we've seen in this newspaper report, the regulatory agency in this case--AHCA in the state of Florida, the Agency for Health Care Administration--wasn't doing its job."