Bill Nelson actually said...

"And that is why we had this hearing today. And we want to thank you for the courage of you stepping forward to come and tell your story."

"Customers with affected vehicles who desire alternative transportation in the form of loaners or rental cars have them available to them at no cost."

"I would suggest that the next 3 weeks might be critical and that you all need to be forward-leaning on that."

"I am pleased that the President has finally nominated a candidate to serve as NHTSA's Administrator, a position that has been vacant for nearly a year--a critical year."