Bill Nelson actually said...

"Ms. Palmer, I am so sorry that you had to go through this experience."

"In a state like mine, Florida that is so dependent on tourism, we want visitors to share their experiences."

"And the idea that some companies are suing or threatening to sue their customers for truthfully reviewing their consumer experiences because of these so-called non-disparagement clauses in contracts i..."

"So companies want to muzzle consumers, and these companies are using their size and unequal bargaining power to force consumers to sign these take-it-or-leave-it agreements or contracts."