Bill Nelson actually said...

"So companies want to muzzle consumers, and these companies are using their size and unequal bargaining power to force consumers to sign these take-it-or-leave-it agreements or contracts."

"At the end of the day, I think what we want is the access to the courts for whoever is the aggrieved party, the consumer or the business."

"In a state like mine, Florida that is so dependent on tourism, we want visitors to share their experiences."

"This type of provision is obviously outrageous."