Eleanor Norton actually said...

"I want to thank you, Mr. Chairman, for the visit you and I made to this center so we could see firsthand what the complaints were about."

"I want to know how the industry can address the concerns of the workers, so that you don't have this constant concern that it is simply a replacement of a person for technology."

"if cost-cutting were the legitimate concern of departmental management, why did it needlessly purchase brandnew 9m handguns this year when it had already purchased .40 caliber handguns no more than 3 ..."

"It is the best argument I have ever heard for collective bargaining, that if, in fact, workers sit down with industry, and can engage in collective bargaining, then I would feel that we are not the la..."