Eleanor Holmes Norton actually said...

This is what we are going to expect from the agency. It ought not be what do we do today, what do we do tomorrow?

Do you mean the brokerage didn't understand that once you contract with the Federal Government, you are in a different ball game?

Would you recommend a more precise contract so that everyone is on the same page and you don't have people complaining?

At least we know that after going through all of this hullabaloo, we haven't saved the government a dime.