Eleanor Norton actually said...

"The most disturbing thing is that GSA has lost so much personnel, and yet it has increased realty specialists."

"Did GSA ever come to the government to ask for authority to retain that fee themselves?"

"What is it that you say the brokers are bringing to the table that the in-house people are not?"

"If you are telling me that that money comes back to the government because of free rent, that would be a target."