Eleanor Holmes Norton actually said...

"I took note of the fact that the FAA Administrator, Steve Dickson, had issued an order enforcing, whatever that means, a zero-tolerance policy against violent or threatening passengers."

"When FAA Administrator Steve Dickson announced that there would be a zero-tolerance policy on January 13, he was recognizing that there was a new threat here."

"I appreciate that you set target dates, and that, apparently, these dates are being adhered to."

"Thank you, Mr. Chairman, and thank you for this important hearing."