Eleanor Norton actually said...

"I would like to hear from the Postal Service this morning something other than nips and tucks."

"I am willing to look at something that I would not have thought about when I first came to Congress, a 5-day delivery."

"We don't want the Post Office to disintegrate before our very eyes, and this may happen."

"What I am trying to do is, as the title of the hearing implies, whether or not savings can make a difference, in terms of saving the institution."