Eleanor Norton actually said...

"I am very concerned and ask for followup so that we can get a response from the FAA."

"There needs to be some oversight on this, definitely."

"I congratulate you on what you've done. And you listened to what needs to be done and you take action, and it appears to produce some response."

"Surely this isn't deliberate. But then we are left to believe that the administration doesn't know how to handle this program."