Eleanor Norton actually said...

"The Postal Service is just too slow. You are going to have to reach out to communities."

"I have looked closely at this 5 day week largely because it is one of the few things I think the public is not going to throw their hands up at."

"I agree with Mr. Burrus that watch out for calling the decline and fall altogether of the Post Office."

"You see that there have been breaches of national security through what is only politely called inadvertent file sharing."