Eleanor Holmes Norton actually said...

So, over time, we do have such hearings as this, and people come up with notions--well, we have to have a passenger bill of rights.

I can't imagine why we haven't had a hearing like this, based on what my colleagues have to go through.

Are each of the airlines here willing to boil down what the customer is entitled to to a one-pager?

But, essentially, you represent four regional monopolies.