Eleanor Holmes Norton actually said...

"The public's confidence in the Postal Service, a critical institution, has been shaken."

"In my district, the District of Columbia, like other jurisdictions, we have seen an increase in mail theft and widespread delayed and undelivered mail."

"Data from the private sector shows that CIOs perform better and can have greater impact when they are included in key conversations among senior leadership."

"As D.C.'s Member of Congress, I am deeply familiar with the immeasurable value of having an equal seat at the decisionmaking table."