Eleanor Norton actually said...

"Just your luck, Mr. Catoe."

"Well, would you consider putting up a Web site and assigning each jurisdiction around a duty with respect to that?"

"So you don't have any enforcement authority, is that right? You can't tell them to do anything."

"Why did you not recommend what looks like a common-sense recommendation that doesn't require a bunch of experts: 'Hey, at least don't make the crash occur in the front end or the back end?'"