Eleanor Norton actually said...

"By the close of business tomorrow, I want that staff chart here, please."

"I can't do anything without people. We are stuck on stupid without people."

"if this doesn't get in on time we are not going to be able to say, you know, Maryland did it or look what--we told Virginia."

"I do not intend to offer any excuses. I am not going to say GSA made me do it..."