Eleanor Holmes Norton actually said...

I really resent the fact that you're having this hearing. You're singling me and a lot of other people out who don't deserve this from you.

I appreciate your conduct of this investigation in a nonpartisan way, in keeping with the sterling reputation...

These hearings are so often accusatory that they yield no guidance as to how to conduct business in the future...

It is time that Congress stopped beating up on agencies when the Congress itself is at the root of the problem.