Eleanor Holmes Norton actually said...

Now, customer urgency means what, the roof is leaking and people are complaining?

I believe that this administration is trying to bring some fresh eyes to all of this.

If that were the case, we wouldn't be turning down so many people to come to us for courthouses.

The people who just informed President Obama a couple of weeks ago that his health care bill only covered 16 million of at least 50 million ...