Eleanor Holmes Norton actually said...

"The Post Office has had fair success collaborating with others."

"I would certainly agree when it comes to small business but I do not agree that the Postal Service shouldn't harm competitors in the same business or in a live business."

"Apparently this product has been a great success with the business community."

"I would much prefer, as the Chairman just indicated, innovation to be the role to the future of the Postal Service."