Eleanor Norton actually said...

"I really resent the fact that you're having this hearing. You're singling me and a lot of other people out who don't deserve this from you."

"These hearings are so often accusatory that they yield no guidance as to how to conduct business in the future..."

"I appreciate your conduct of this investigation in a nonpartisan way, in keeping with the sterling reputation..."

"It distresses me to hear that the Park Service has what appears to be a systemic problem of sexual harassment."