David Shulkin: “Yes. We agree with you, Senator that the system was working well, and we want desperately to continue to have a system…”

Slowing down and pausing to see what the consequences are, even if they are unintended consequences, is important to do.

I came to Washington with the commitment to make our system work better for veterans. That's the commitment that I went to work every day. I continue to feel strongly about that. There was no reason why I would resign.

This is a tough job for anybody to do. What the successful secretary needs to do is to build a team around them because this is bigger than any one person, and to work very collaboratively with veteran service organizations and Congress.

I believe strongly, Anderson, that when it comes to V.A. and national security, we can't make this a political issue.