David Shulkin: “I will not delay a day to keep these veterans out of the middle.”

The VISN model was put in place close to 20 years ago, a very innovative model that has served VA well.

I think the way the findings were used -- were used in a political way. Not by the inspector general, but by the political appointees within V.A.

We just have to do more.

I received a phone call saying that the President wanted to make a change, and that's certainly his prerogative to do that, and that's what happened.