David Shulkin: “This is a terrible tragedy that happened to Tom Young, and should never happen, and is totally unacceptable.”

Slowing down and pausing to see what the consequences are, even if they are unintended consequences, is important to do.

The VISN model was put in place close to 20 years ago, a very innovative model that has served VA well.

But like any business, the times change, the needs change and it's time for us to look at how we operate our networks differently to get the type of accountability that's needed to make sure we don't see the failures that we saw here in…

I believe strongly, Anderson, that when it comes to V.A. and national security, we can't make this a political issue.