David Shulkin: “We are just getting it to work. If we could get Veterans First passed through, it is even going to work a lot better.”

I believe strongly, Anderson, that when it comes to V.A. and national security, we can't make this a political issue.

Slowing down and pausing to see what the consequences are, even if they are unintended consequences, is important to do.

This is a tough job for anybody to do. What the successful secretary needs to do is to build a team around them because this is bigger than any one person, and to work very collaboratively with veteran service organizations and Congress.

But like any business, the times change, the needs change and it's time for us to look at how we operate our networks differently to get the type of accountability that's needed to make sure we don't see the failures that we saw here in…