Rosa DeLauro actually said...

If we know that servicers are doing a poor job in helping our students, why do they continue to receive lucrative contracts?

I commend you, Madam Chairman, for holding the hearing. It has been a very good one, and I thank all of our witnesses.

But they don't have any incentive to help somebody.

So many students of color would be better served by going to a school like an HBCU.