Richard Blumenthal actually said...

I want to join the Chairman in thanking you today, and look forward to continuing this conversation.

the brand of the VA has been tarnished, not because of best practices but because of bad practices.

I am often perplexed that more attention is not going to this vitally important topic.

I want to join the Chairman's comments about zero tolerance; and the record should note that Dr. Clancy was nodding, so I assume that means ...