Richard Blumenthal actually said...

Let me be a little more precise, in fairness to you, rather than just asking you such an open-ended question.

When, in fact, involvement of patients in care, listening to the patient, is one of the preeminent principles of modern health care.

I'd invite any of the other members of the panel to comment.

And are people secure in the confidentiality and anonymity of the service that's provided?