03/12/2013
https://www.congress.gov...
"This report concluded with a number of recommendations for NHTSA, including calling on the agency to: Require information regarding loaner car policies be included in recall notices."
"I just want to make sure that Ford--and all of the other automobile makers...provides these loaners as a matter of policy."
"Will you commit to evolve your policy further and adopt Honda's policy?"
"We know, Mr. Schostek, that Honda provides loaner vehicles to anyone who has a defective air bag."