Richard Blumenthal actually said...

When, in fact, involvement of patients in care, listening to the patient, is one of the preeminent principles of modern health care.

I'd invite any of the other members of the panel to comment.

And are people secure in the confidentiality and anonymity of the service that's provided?

For too long, VA has been thought of as somewhat of an old-boys club, and changing that culture requires making important infrastructure and...