Richard Blumenthal actually said...

"In other words, almost all of the clauses are mandatory pre-dispute clauses that are imposed by companies like AT&T or the bank."

"Saving them is a profoundly important objective, and it is an objective well served by alternative dispute resolution and even by arbitration in many cases, but not when it is abusively applied and ma..."

"Would you agree that clauses that are not fairly explained and indeed are concealed or obfuscated requiring arbitration are abusive and should be illegal?"

"But, in fact, in many instances of consumer life, consumers may have no choice, even if there is no gun pointed to their head, which is, again, the phrase you used, but to use a service or buy a good ..."