Richard Blumenthal actually said...

It is against their culture, so to speak.

But the patient's preferred date may depend on when she or he is told that there is an opportunity to see someone.

Well, you know, I think a lot of us are expressing frustration with the apparent finding of your report that the VA may have learned nothing...

what more we can and should do right away, not at some distant point in the future, but literally right away.