06/06/2011
https://www.congress.gov...
"And are you saying that the fact that it was 6 years beyond its normal design life was irrelevant or should be dismissed as a possible cause?"
"Our infrastructure is in the position that it is in because all of us... have not been adequate stewards."
"You're making refunds, or at least you're giving your customers credit."
"Enough is enough. The outage due to the electrical problem obviously is a major failure, one for which the cause should be determined and the appropriate people held responsible."