02/12/2013
https://www.congress.gov...
"But I would like to thank the witnesses very much for being here. You have been excellent, and this has been very informative, and I really appreciate your work, Mr. Chairman."
"In other words, almost all of the clauses are mandatory pre-dispute clauses that are imposed by companies like AT&T or the bank."
"I appreciate your testimony, and I am grateful that there will be a second round."
"the reason is that there are very few instances where consumers are offered any real choice. Isn't that correct?"