Richard Blumenthal actually said...

"Would you agree that clauses that are not fairly explained and indeed are concealed or obfuscated requiring arbitration are abusive and should be illegal?"

"These can be a scourge on consumers when they are imposed and applied abusively."

"Well, isn't the problem really today in the wireless and the cable industry and many industries where there really is effectively no consumer choice?"

"Saving them is a profoundly important objective, and it is an objective well served by alternative dispute resolution and even by arbitration in many cases, but not when it is abusively applied and ma..."