Richard Blumenthal actually said...

I would like a commitment from you that the agency will respond to my inquiries in writing as soon as you are able to do so

To continue taking advantage of Federal policies that protect their business models, companies have to provide consumers with more choices.

there has to be accountability for what is done in the past, but also a change in leadership

I have found that there simply have been no answers to some of the questions that I have posed in letters to the agency