Joseph Lieberman actually said...

"this has to not only be your urgent responsibility to change a status quo which is unacceptable, and you acknowledge it is unacceptable, but that there has to be involvement from the highest levels of..."

"that is about the broadest indictment of an agency of the Federal Government that I have heard and it is not pleasant to hear it."

"The answer GAO gives us today is simply that FPS is not doing its job."

"I think this is urgent enough that you should provide that to this Committee within the next couple of weeks."