04/28/2009
https://www.congress.gov...
"this has to not only be your urgent responsibility to change a status quo which is unacceptable, and you acknowledge it is unacceptable, but that there has to be involvement from the highest levels of..."
"I think this is urgent enough that you should provide that to this Committee within the next couple of weeks."
"Yes. But as you came on and reviewed what was there, you saw some problems, and one, I take it, is very important, though not particularly sensational, but it sounds like there were 11 fiefdoms, not o..."
"that is about the broadest indictment of an agency of the Federal Government that I have heard and it is not pleasant to hear it."