Elizabeth Esty: “I think we can do a better job.”

I believe it is a model that for large-scale policymaking that other Committees--this Committee and other Committees--should look to duplicate.

I am strongly urging this big new class of freshmen Members of Congress, whether they serve on this Committee or not, to honor that commitment to our Nation's veterans.

If they cannot see--the VSOs who are on the front line are unable to see the legacy claims, then we are not really getting the benefit--the promised benefits of this IT innovation.

We should not expect our veterans to be experts in appeals law, Veterans Affairs regulations. That is not their job. It is our job to take care of them.