Elizabeth Esty actually said...

Thank you, Chairman Bost. I want to thank you very much for calling this hearing today, and for taking the lead in requesting the GAO report...

I think it is very important that you put in place a system to verify that when contractors receive reimbursement for the VA, for having pai...

There ought to be continuous improvement in this process on both timeliness and quality.

We want to make sure we are doing, not only a timely job, but also a quality job.