On the recordFebruary 13, 2017
I want to understand some of the issues and delays that do remain and I look forward to working with you to improve the claims process going forward.
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congress.govI want to understand some of the issues and delays that do remain and I look forward to working with you to improve the claims process going forward.
Esty emphasizes the need to address ongoing issues in the claims process.
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We want to make sure we are doing, not only a timely job, but also a quality job.
I have spent a great deal of time trying to figure out what to do on these issues, and I have a very large veterans' population in my district.
If they cannot see--the VSOs who are on the front line are unable to see the legacy claims, then we are not really getting the benefit--the promised benefits of this IT innovation.