Elizabeth Esty: “We can't concrete action.”

I hope we can take the lessons that are being learned there and make sure that those are used every time with forward-going programs.

If they cannot see--the VSOs who are on the front line are unable to see the legacy claims, then we are not really getting the benefit--the promised benefits of this IT innovation.

I am happy to welcome everyone here today as we enter the home stretch on the implementation of the Appeals Modernization Act.

We should not expect our veterans to be experts in appeals law, Veterans Affairs regulations. That is not their job. It is our job to take care of them.