Elizabeth Esty: “We have got a long way to go and I appreciate your assistance in joining us in those endeavors.”

If they cannot see--the VSOs who are on the front line are unable to see the legacy claims, then we are not really getting the benefit--the promised benefits of this IT innovation.

Again, I think we need clarity on this.

I believe it is a model that for large-scale policymaking that other Committees--this Committee and other Committees--should look to duplicate.

I want to make sure that VA is using RAMP to inform the new system, and not as a means to disguise a true size of the appeals backlog.