09/09/2009
https://www.congress.gov...
"I think it's incumbent upon us to find imaginative ways to do that..."
"The idea that the United States cannot send people abroad to serve our interests, and can become familiar with a language, has just got to stop."
"I hope, finally, we're really going to do something about it, because it's just--it's stunning, really, the--almost--it's a kind of arrogance, maybe, or something, on our part, that we don't think we ..."
"In my view, in the end it all comes down to personnel--good people who are willing to reach out and listen."