Mike Coffman: “Let me just say, I think Mr. O'Rourke well articulated the need to have metrics instead of these aspirational goals.”

Thank you for your service all these years on the Committee and the things you have done for the folks in Denver with the Denver VA.

The fact is, GEO is not cooperative, and so we have an incident here. There could be other incidents down the road.

You will never change the culture of bureaucratic incompetence in the VA unless you are willing to look through those 400 positions.

This administration, the Trump administration, promised to clean up the culture of bureaucratic incompetence inside the VA. And based on this testimony today and other hearings we've had, I don't think they've made a lick of difference.