04/10/2013
https://transcripts.cnn.com...
"They don't believe that things have substantially changed for the better."
"The VHA's systematic problems demanded, quote, 'far reaching and complex changes that when taken together amount to no less than a system-wide reworking of VHA,' unquote."
"if we hold this opportunity hostage for perfection or total unanimity, we are never going to get anything done."
"the plea was: The process is broken, we are failing veterans, the time to fix it is now."