On the recordJuly 30, 2025
If someone has a really good experience with an AI bot, there won't be a problem as long as that person knows they're talking to AI versus to a human.
Ruben Gallego: “If someone has a really good experience with an AI bot, there won't be a problem as long as that person knows they're…”
Editor's note · Context
Sen. Gallego expresses a conditional acceptance of AI in customer service roles.
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