On the recordFebruary 8, 2023
I would like you to make clear that Southwest is not arguing that a customer has waived their legal rights because they followed your company's instructions to submit receipts for reimbursement?
Source
congress.govI would like you to make clear that Southwest is not arguing that a customer has waived their legal rights because they followed your company's instructions to submit receipts for reimbursement?
Senator Sinema requests assurance that customers retain legal rights.
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