I think it might be helpful for us if you could give us a brief report, memorandum, that tells us all of the things that you think are necessary for you to do your job the very best in issuing passports to people only who are entitled to them.
Kyl suggests a report to improve passport issuance processes.
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What it shows first of all, that it's kind of the microcosm for the macrocosm.
we're obviously not starting anything, we're playing catch up, and it's going to be a pretty tough job to catch up
we have to make decisions now to make sure that we have the capacity to build whatever we're going to need to build.
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