I have an absolute fixation, and I have got to thank my Democratic colleague and a number of the team here for tolerating my fixation on the fact that one of the ways you work within the IRS budget to make things more efficient is the adoption of technology. Imagine a world--because it is the one we live in--where some of the number one calls we get to my district office are IRS questions: Where is my refund? Do I owe money? I can't get someone to pick up the phone. How do I get information? This piece of legislation is a great start. It will provide wonderful visibility. The concept that on this thing we all walk around with, this supercomputer we have in our pocket, I can go on and actually see the dashboard. I can see: Hey, I owe money. I have money coming back. Here is where it is in process. Here are my different years. The ability to actually have a system that calls you back. In many ways, these are technologies the private sector has had for a decade.
David Schweikert: “I have an absolute fixation, and I have got to thank my Democratic colleague and a number of the team here for…”
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Discussing the importance of adopting technology to improve IRS efficiency and taxpayer experience.
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