Mark Pryor actually said...

Thank you, Madam Secretary, for being here.

That is good. I would like to get more on that in terms of how much you think you can save and how those efficiencies will work.

It sounds like a lot of that has to do with training and to making sure the officers are properly trained on the machines.

There was an opportunity. In the early days, there was not enough focus on taking advantage of the opportunity, but they also inherited a lo...